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Specialist in all Residential Mortgages with special expertise in Reverse Mortgage Refinancing and Reverse Mortgage Purchase Loans. VA Mortgage Specialist.
Builds strong sustaining customer relationships, maintains quality standards, exceeds the expectations of Customers by providing customer satisfaction & satisfying customer needs.
Customer Focused – Establishes trusting partnership, solicits feedback / conversation, develops rapport. Listens, understands and focuses on customer needs. Promptly addresses issues and provides solutions.
Consistently Delivers High Level of Service / Quality – Establishes and implements open and direct channels of communications.